Questions and answers

Were you originally called Cake Angels?

Yes. When I first launched the company in 2009 it was called Cake Angels and that is the name of my first book published by Harper Collins in 2011. I changed the name to Julia + son in 2015 to avoid confusion when another company launched with the same name and in recognition of my personal story and the interest and love my son Charlie has for the company and my baking! 

Are all your products Gluten, Wheat + Dairy Free?

Yes the Julia + son bakery is dedicated to baking delicious cakes that just happen to be gluten, wheat and dairy free

Is there a Julia + son shop we can visit

At the moment we only operate an online bakery where every brownie, blondie or sponge tray bake is made specifically to order

Where can I find allergen information/ingredients list?

A full breakdown of our ingredients can be found on each specific product page.

Do your products contain nuts?

Please see the ingredients and allergen information for each of our cakes. All our sponge traybakes contain nuts. 

Are your products suitable for vegetarians?

Yes, all our cakes are suitable for vegetarians.

What is the shelf life of your products?

Our cakes have a shelf life of between 7-10 days from the date of shipping depending on the cake selected. All cakes should be stored in an airtight container, you can store our brownies in the fridge if you prefer but the sponge traybakes like being at room temperature.  All our cakes freeze beautifully. 

Where do you deliver?

We deliver throughout the UK & Northern Ireland. We do not currently deliver internationally.

How much will delivery cost?

Delivery is free unless you require our guaranteed before noon courier service in which case please see our ordering and delivery page for details 

When will I receive my parcel?

We aim to deliver your order within 48 hours of it being placed but cannot guarantee this. If you need your cakes for a specific date we would recommend you use our guaranteed before noon courier service, please see our order + delivery page. Of course you might like to consider ordering your cakes several days in advance 

Can I collect my order?

We are based in Herefordshire and collection is available free of charge for local customers. Please let us know at the time of placing your order if you would like to collect it.

What is your returns policy?

In the unlikely event that you are not completely satisfied with your products, please let us know as soon as possible what the issue is and we will endeavour to resolve the situation as soon as possible.

If you wish to cancel your order completely, you must let us know by 12pm the same day otherwise your order will be ready to be shipped and you will still be charged.

Where can we buy your books?

Cake Angels Gluten, Wheat + Dairy Free Cakes and Free From Desserts can be purchased from Amazon, Waterstones and all good bookshops. Please see further details on our books page

Do you cater for events?

For large orders please give us a call on either  01989 769582 or 07818 176761 or email us via our contact page.