Ordering + Delivery
Ordering - it couldn't be easier
To place an order for yourself or to send a gift it really couldn't be easier. You have three options
- Order on line through our website
- If you would prefer to speak to us about your order please contact our order line Monday to Friday 9am to 5pm on 01989 769582 or 07818 176761. If for any reason we cannot answer we are probably getting cakes out of the oven so please leave a message and we will get back to you as soon as possible.
- You are very welcome to contact us via our contact page any time night or day seven days a week and we will reply to you as soon as we can.
You will always need to pay the full cost of the cakes and any delivery costs incurred before the cakes can be sent to you. You can pay via our website or by calling with debit/credit card details.
The minimum order is:
- Brownies + Blondies - 1 box of 8
- Sponge Trabybakes - 1 x tray of 16
For large orders could you please give us as much notice as possible.
Our brownies are packaged in either brown kraft or cream boxes and tied with raffia whilst our sponge tray bakes are packaged in a cream card tray wrapped in cellophane and tied with raffia. If you wish to send them as a gift we can attach a gift tag for a personal message.
We aim to deliver your order within 48 hours of it being place but we cannot guarantee this. If you need your cakes for a specific date we would recommend you use the guaranteed before noon courier option or you might like to consider ordering your cakes several days in advance. Where the courier option is selected we cannot deliver on weekends. Orders placed on Friday will be despatched the following Monday.
Free deliveries are made using a combination of Standard 1st Class Royal Mail and for larger orders overnight courier. Orders should arrive the day after despatch but we cannot be held liable for delays beyond our control. Courier orders are despatched on Mondays, Tuesdays, Wednesdays and Thursdays only. All our cakes are delivered as parcels so will need someone to accept delivery, leaving them on the doorstep is not an option! Of course if you live in Herefordshire we can arrange for you to collect direct from Julia + son.
It is the customer's responsibility to make sure Julia + son have the correct delivery address including a postcode, a contact telephone number and an email address so we can advise you when the cakes have been despatched.
DELIVERY COSTS - MAINLAND UK AND IRELAND
Standard Royal Mail 1st Class
|Guaranteed next day delivery before noon||£10.00 please call to arrange|
|2 Day Northern Ireland BT1-17||Please ring for quote|
|2 Day Northern Ireland BT18+||Please ring for quote|
|3 Day Eire including Dublin||Please ring for quote|
|For delivery outside the above||Please ring for quote|